Payment Policy
Effective Date: January 15, 2025

At Golden Majesty, we strive to provide a seamless and secure shopping experience. Our Payment Policy outlines the accepted payment methods, billing procedures, and terms related to payments for all orders placed through our website. By making a purchase, you agree to the terms outlined below.

1. Accepted Payment Methods

We accept the following forms of payment:

  • Credit and Debit Cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal:

    • Secure payments through your PayPal account.

  • Gift Cards or Vouchers:

    • Golden Majesty gift cards or promotional vouchers, if applicable.

Please note that all payments must be made in U.S. dollars.

2. Payment Processing

  • Payment Authorization:
    Upon placing an order, your payment will be authorized at the time of purchase. This ensures that the funds are available and reserved for the transaction.

  • Payment Confirmation:
    After your payment is successfully processed, you will receive an order confirmation email. This email will include the details of your order and the total amount paid.

  • Payment Declines:
    If your payment is declined, we will notify you immediately. Please check your payment information, including credit/debit card details, billing address, and available funds, to ensure accuracy. You may also contact your bank or payment provider for assistance.

3. Pricing and Charges

  • Product Pricing:
    All prices on our website are listed in U.S. dollars and are subject to change without notice. While we strive to provide accurate pricing information, errors may occur. If an error is found in the pricing of a product after your order has been placed, we will contact you to correct the issue.

  • Taxes:
    Sales tax is applicable to orders shipped within certain states where required by law. The appropriate sales tax will be calculated during checkout based on the shipping address.

  • Shipping and Handling:
    Shipping fees are calculated based on the size, weight, and destination of your order. Any applicable shipping charges will be added to the total price during the checkout process.

4. Billing Information

  • Accuracy of Information:
    You agree to provide accurate and up-to-date billing information when placing an order. This includes your name, shipping address, phone number, email address, and payment details.

  • Authorization to Bill:
    By providing your payment information, you authorize Golden Majesty to charge your selected payment method for the total amount of your order, including applicable taxes, shipping fees, and any other charges incurred.

5. Security

We take the security of your personal and payment information seriously. All transactions on our website are encrypted using secure technology to protect your information. We use trusted payment gateways, such as PayPal and major credit card processors, to ensure your payment details are handled securely.

6. Currency

All payments are processed in U.S. dollars. If you are making a purchase from outside the United States, please note that your bank or payment provider may charge conversion fees depending on your location and the currency exchange rates.

7. Order Cancellation

Once an order has been placed and payment has been authorized, it may not be canceled unless the item has not yet shipped. In the event that an order can be canceled before shipment, a full refund will be issued. If the order has already been shipped, please refer to our Refund and Returns Policy for return instructions.

8. Refunds and Chargebacks

  • Refunds:
    Refunds will be issued to the original payment method after the return of the item(s) in accordance with our Refund and Returns Policy. Please note that shipping fees are non-refundable.

  • Chargebacks:
    If you initiate a chargeback, we will work with the payment provider to resolve the issue. Any fraudulent or unauthorized chargebacks may result in account suspension or legal action.

9. Contact Us

If you have any questions or concerns regarding our Payment Policy, please contact us:

  • Email: info@goldenmajestyy.com
  • Phone: (979) 529-2110
  • Address: 2733 Adams Drive, Houston, Texas, 77002, United States

Thank you for choosing Golden Majesty! We appreciate your business and are committed to providing a secure and convenient shopping experience.