Sales Policy
Effective Date: January 15, 2025

At Golden Majesty, we are committed to providing an exceptional shopping experience. Our Sales Policy outlines the terms and conditions that apply to all purchases made through our website. By placing an order, you agree to the terms set forth below.

  1. Product Availability
  • Stock Availability: All products listed on our website are subject to availability. While we strive to ensure that products are always in stock, there may be instances where an item becomes out of stock after you have placed an order. If this occurs, we will notify you as soon as possible and offer alternatives, including a full refund or exchange.
  • Pricing: Prices for products are subject to change without notice. We make every effort to ensure the accuracy of product descriptions and pricing, but errors may occasionally occur. If a price error is discovered after an order has been placed, we will contact you to confirm the correct price or cancel the order at your discretion.
  1. Order Processing
  • Order Confirmation: After placing an order, you will receive an order confirmation email containing your order details. Please review this email to ensure all information is correct.
  • Order Processing Time: Orders are processed within 1-2 business days from the time the order is placed. Orders are not processed on weekends or public holidays. Processing times may be longer during peak seasons or special promotions.
  • Payment Authorization: Your payment will be authorized at the time of purchase. If your payment is declined, your order will not be processed. Please ensure that your payment information is correct and up to date.
  1. Payment Methods

We accept the following forms of payment:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover.
  • PayPal: Secure and easy payments through your PayPal account.
  • Gift Cards or Vouchers: If applicable, we accept Golden Majesty gift cards or promotional vouchers.

Please note that all payments must be made in U.S. dollars.

  1. Sales Tax

Sales tax is applied to all orders shipped within states where applicable. The amount of sales tax will be calculated during the checkout process based on the shipping address provided. If you are exempt from sales tax, please provide us with the necessary documentation prior to completing your purchase.

  1. Shipping and Delivery
  • Shipping Options: We offer a range of shipping options, including standard, expedited, and next-day delivery. Shipping fees are calculated based on the weight and destination of your order.
  • Delivery Times: Delivery times vary depending on the shipping method selected. Please refer to our Shipping Policy for more details on estimated delivery times.
  • International Orders: We currently offer international shipping to select countries. Please note that additional customs duties, taxes, or import fees may apply, which are the responsibility of the customer.
  1. Order Cancellations

Once an order has been placed and processed, it may not be canceled. However, if you wish to cancel an order, please contact us immediately. If the order has not been shipped, we will do our best to accommodate your cancellation request.

  1. Returns and Refunds
  • Return Eligibility: Returns are accepted within 30 days from the date of delivery. The product must be in its original condition, unused, and in the original packaging.
  • Refund Processing: Once we receive your returned item, we will process your refund. Refunds will be issued to the original payment method. Please refer to our Refund and Returns Policy for more details.
  1. Warranty

Certain products may come with a manufacturer’s warranty. If a product is covered under warranty, it will be indicated on the product page. If you experience any issues with a product under warranty, please contact us for assistance with the return or replacement process.

  1. Promotions and Discounts

From time to time, we may offer promotions, discounts, or special offers. All promotions are subject to availability and may have specific terms and conditions, such as:

  • Discount codes must be applied at checkout and cannot be combined with other offers.
  • Limited-time offers are valid only during the specified period.
  • Exclusions may apply, such as on sale items or specific product categories.

Please review the terms of each promotion carefully to ensure eligibility.

  1. Limitation of Liability

Golden Majesty is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability for any claim relating to a purchase is limited to the purchase price of the item(s) involved.

  1. Customer Service

If you have any questions or need assistance with your order, please do not hesitate to contact our customer service team:

  • Email: info@goldenmajestyy.com
  • Phone: (979) 529-2110
  • Address: 2733 Adams Drive, Houston, Texas, 77002, United States
  1. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically for any updates.

Thank you for shopping with Golden Majesty! We are committed to ensuring your satisfaction and providing a seamless shopping experience.